Which term refers to having resources and processes that let employees be satisfied and wanting to work there?

• A. Employee engagement
• B. High morale
• C. Positive work
• D. Negative turnover

Answer: (C)

Employee engagement is the level of commitment and motivation employees have toward their organization, driven by the resources and processes that support their satisfaction and their desire to stay and contribute. When people have access to the right tools, clear goals, supportive leadership, development opportunities, and recognition, they feel connected to the organization and want to invest effort over time.

High morale describes a positive mood or spirits at a given moment, but it doesn’t necessarily imply ongoing commitment or intent to remain with the company. Positive work is a vague notion and lacks a clear link to sustained engagement. Negative turnover focuses on employees leaving, not on the ongoing engagement and willingness to stay and contribute.