Which term from the Technology Acceptance Model relates to the ease with which a user can use the technology?

• A. Usage Behavior
• B. Perceived Usefulness
• C. Intention To Use
• D. Perceived Ease Of Use

Answer: (D)

In the Technology Acceptance Model, how easy a technology feels to use is captured by the belief that using the system will be free of effort. This is known as perceived ease of use. When a tool seems easy to learn and operate, people are more likely to form a positive attitude toward using it, which can raise their intention to use and, ultimately, actual usage.

Perceived usefulness, on the other hand, is about how beneficial the system is for job performance, which is a different dimension. Usage behavior is the actual use, and intention to use is the plan to use it, both of which can be influenced by perceived ease of use and perceived usefulness. So the term that directly relates to ease of use is Perceived Ease Of Use.