Task shifting is intended to improve efficiency by...

• A. Reassignment of tasks to different levels of health workers
• B. Increasing staff without changing roles
• C. Centralizing all tasks under physicians
• D. Eliminating non-clinical tasks

Answer: (A)

Task shifting focuses on reallocating duties to different levels of health workers to use the available workforce more efficiently. By training and supervising lower- or mid-level staff to handle specific tasks that don’t require a highly specialized clinician, health systems can extend coverage, reduce bottlenecks, and allow physicians to concentrate on more complex cases. This is why reassignment of tasks to different levels of health workers is the best description.

Increasing staff without changing roles doesn’t change how tasks are distributed. Centralizing all tasks under physicians would actually reduce efficiency, not improve it. Eliminating non-clinical tasks is helpful for efficiency in general but doesn’t capture the core idea of reallocating clinical duties to different levels of workers.